Enterprise EPAgent disconnected again and again

book

Article ID: 211193

calendar_today

Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We are getting Enterprise  EPAgent disconnected error since yesterday, We have started agent on plenty of servers but still reporting the same issue.

Environment

Release : 10.5

Component : APM Agents

Resolution

https://support.broadcom.com/external/content/release-announcements/CA-APM-Release-and-Support-Lifecycle-Dates/3058

Customer using unsupported 10.5.1.8

Upgrade to 10.7 or 20.x