Options for Website Check, Ping, Traceroute, and DNS analysis are getting permission denied message
Article ID: 211191
Updated On:
Products
Issue/Introduction
I am unable to access these sites:
Website Check (https://asm.saas.broadcom.com/en/checkit.php)
Ping (https://asm.saas.broadcom.com/en/ping.php)
Traceroute (https://asm.saas.broadcom.com/en/traceroute.php)
or DNS Analysis (https://asm.saas.broadcom.com/en/dnstool.php)
pages. They are all returning a page with the message:
You don't have permission to access the requested page.
To find what you are looking for, please try the site map.
If you think this is an error, please contact us
These pages used to work for our account.
Environment
Release : 10.1
Component :
Cause
Recent changes
Resolution
It's due to a major feature was added back in December 2020. Might also be related to migrating to AWS platform.
"Accessibility support - ASM is now WCAG compliant"
Please refer to the guide below for more details:
Feedback
