PM - Mediation Manager will not start

book

Article ID: 211178

calendar_today

Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

After installing Mediation Manager on a Data Collector successfully, the following error is occurring when running ./startall command:

qa7:root:/products/CA/CAMM/tools# ./startall
Error: Could not find or load main class com.ca.camm.bootstrap.StartAll

For some reason the system can't find that java class.

Environment

Mediation Manager 20.2.8

Performance Management 20.2.8

Resolution

Root cause was user permissions and therefore the user couldn't access the java libraries. In order to address this issue please make sure the user has proper permissions so that I can access Java.