Agent Login Failed

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Article ID: 211169

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

I’m getting error -174 when trying to connect to a remote agent via Workbench.  I cant seem to find what -174 is?

Environment

Release : 13.0

Component : CA HARVEST SCM INFRASTRUCTURE (BROKER/AGENT/PEC/SECURITY

Resolution

The agntd process had been started from the root userid which makes it a multi-user agent.  Usually the -174 error code is related to an authentication problem.  An easy workaround is to use the single-user agent instead.