Implement PAM OVA - where to download?

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Article ID: 211110

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Admin needs to download, implement and license a new PAM VMware appliance, what is the procedure to do so? Where can I download it?

After applying the license can I change the characteristics of the VM? for example to change the amount of RAM or the disk size?

 

Thanks.

Environment

Release : 3.3.x and 3.4.x 

Component : PRIVILEGED ACCESS MANAGER

Resolution

Broadcom delivers OVA's for the base releases of PAM:

PAM 3.3.0 and PAM 3.4.0

So all you have to go into is:

https://support.broadcom.com -> Symantec Enterprise Security -> Product Downloads -> PRIVILEGED ACCESS MANAGEMENT

and than download the OVA from here.  When you import that OVA, it will give your PAM 3.4.0 or 3.3.0. (depending on what you downloaded)

Than you need to download and patch it to the exact version (example: 3.4.3):

https://support.broadcom.com/external/content/release-announcements/CA-Privileged-Access-Manager-Solutions--Patches/5929

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Once implemented, you can change the Memory, Disk Size, CPU, etc.  However on every appliance we ship out -> the features are not unlocked until you apply a license.  Here our licensing team would require you to generate a sysinfo file:

https://knowledge.broadcom.com/external/article?articleId=98934

Also here is the directions on how to open a licensing case:

https://knowledge.broadcom.com/external/article?articleId=182903