Symantec Encryption Management Server has the ability to securely send data to external recipients. There are many different method for this, including PGP Key Encryption, and SMIME Certificate Encryption. There are cases where a recipient does not have any software installed, and so there are no PGP Keys and no SMIME certificates. For these scenarios, Web Email Protection is available, which is a secure inbox the external recipient logs into to access their content. The login method is done using either a password. This request is to make Web Email Protection include two-factor authentication so the user must provide a password, and another form of authentication, such as SMS or VIP Authentication.
A Feature Request for two-factor authentication for Web Email Protection has been submitted.
Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Enterprise Division to be addressed in a forthcoming version of the product.
There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.
To have your organization added to the list of companies that desire this Feature Request, please contact technical support.