Error: "Failed to execute migration actions" when migrating DLP to 15.8
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Error: "Failed to execute migration actions" when migrating DLP to 15.8


Article ID: 211085


Updated On:


Data Loss Prevention Enterprise Suite Data Loss Prevention Data Loss Prevention Enforce


Symantec Data Loss Prevention (DLP) migration fails during phase 2 due to a time-out.

Migration log error:

SQLPlus standard output end
Mar 09, 2021 10:50:47 AM executeMigrationActions
SEVERE: Failed to execute migration actions. Please refer to the log file for details Failed to run migration action "DatabaseUpdate"
... <number> more
Caused by: java.lang.Exception: SQLPlus timed out
... <number> more


Release : 15.8

Component : Upgrade Migrator


Longer running migrations can now timeout if the run_upgradeschema.sql takes longer than 20 minutes to complete.


For some deployments, the database upgrade takes more than the 20 minute execution timeout during phase 2 of the migration to Symantec Data Loss Prevention 15.8. Symantec has provided a fix for the issue.

The fix is contained in the file, which is available from the Product Downloads portal. See the readme file included with the download for steps to install the fix.

The MigrationUtility.log is located at C:\ProgramData\Symantec \DataLossPrevention\EnforceServer\15.8.00000\logs\debug\.