Jasper 6 Reporting

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Article ID: 211048

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We moved our Jasper reporting server and reIPed it, and since the move its data haven't updated.  I lookede verywhere and I am unable to locate how that data is pulled or how the server gets the data.

 

Environment

Release : 10.3

Component : APM Agents

Resolution

Product is out of support.Suggested

- Enabling DEBUG logging

- Review a Packet capture for connection refused, server unavailable etc.

-Check LDAP logs for issues as well with login.

 

Suggested discussing with Account Team/HCL.

 

Note there is nothing in 10.x/20x on Jasper Reports