WCC is not showing MACHINE_UNAVAILABLE alarms on the Dashboard below warning/error is seen:
MACHINE_UNAVAILABLE alarm is not tied to any jobs (job name is null).
We need to ensure that appropriate Alert Policy definition and as-job permissions exist. Let's say ACE is the Autosys Instance Name. For the MACHINE_UNAVAILABLE alarm, WCC is checking for: ACE.null So, ACE.* would be a better resource to check permissions against.
Release : 12
Component : WORKLOAD CONTROL CENTER
On the Alert Policy in WCC,
1) Make sure ALARM_TYPE = MACHINE_UNAVAILABLE is one of the options that is selected.
2) Verify Active flag is checked ON, and one of the Servers in the Servers dropdown is selected ON.
3) WCC -> Configuration -> Monitoring preferences -> check whether Use AutoSys Workload Automation policies in EEM is checked ON or not. If it is checked ON, such Machine_Unavailable alarms base their permissions off of as-job policy in EEM's WorkloadAutomationAE policy. Ensure the user logged into WCC has appropriate as-job policy privilege,
In this case, customer identified that the Autosys Instance Name.* was missing on AE policy for prod. Once appropriate resource, (PR1.* in their case) was added to existing as job policy, that resolved the issue