VIP Manager User Search Auto-Complete Latency

Products

• VIP Service

Issue/Introduction

When searching user within VIP Manager, the look-ahead autofill feature fails to find the user as it's typed.

Resolution

Enter the complete username into the search field, then click the search arrow.

For example, if the username is [email protected], type the complete username into the search field before clicking the search arrow.

Note: We are aware of this issue and are working on a timely resolution.