jvm_bits not defined, set to 32 on upgrade Appworx v9.2.1 to v9.3.3

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Article ID: 210959

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Post Upgrade from v9.2.1 to v9.3.3 on Appworx DEV environment, we were able to get the master to start up, but when we run the "startso rmi" command, we get the below message:

jvm_bits not defined, set to 32

Post error  the rmiserver starts like normal.   How do I fix this error message?

Environment

Release : 9.3.3

Component : APPLICATIONS MANAGER

Resolution

Error was due to use of 32 BIT version Java client on 64 bit operating system. Client downloaded and installed 64 bit version Java version and installed it without issue, restarted   Applications manager server after which  the error message went away.

Use of 64 bit java on 64 bit operating system helped resolve issue.