WARN [RunCycle] Unsupported SchedulerType MIXED and so cannot run Root Cause Analyzer

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Article ID: 210942

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

In an AAI environment with an Autosys scheduler and a CA7 scheduler with cross instance dependencies you may see the warning below.

INFO  [RunCycle] Running Root Cause Analyzer for AutoSys,CA7
WARN  [RunCycle] Unsupported SchedulerType MIXED and so cannot run Root Cause Analyzer

 

Environment

Release : 6.2.0

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION FOR CA-7

Resolution

This is an indication that the Root Cause analyzer which is used to determine root causes for NPTF jobstreams is not yet supported for environment with cross instance dependencies between Autosys and CA7.

 

Being the root cause analyzer will not run for cross instance jobstreams, jobstreams that would normally show up with a Not Predicted To Finish status with a root cause, instead will show up with an Unknown status.

A user story US738007 has been created for this to add support for root causes for Autosys and CA7 cross instance jobstreams.  

 

Once this is released we will update this document with the version where it was implemented. 

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