Replication fails between replication partners for Endpoint Protection Managers

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Article ID: 210854

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Replication fails with an error similar to:

2021-03-12 00:06:19.835 THREAD 63 SEVERE: java.io.FileNotFoundException: Latest full not found: E:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\{EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}\210224002\Full
 at com.sygate.scm.server.liveupdate.delta.ContentDeltaManager.getPreExistingLatestFullPath(ContentDeltaManager.java:776)
 at com.sygate.scm.server.liveupdate.delta.ContentReplicationManager.getPreExistingLatestFullPath(ContentReplicationManager.java:96)
 at com.sygate.scm.server.liveupdate.delta.IncrementalDeltaRequest.createForLatestRevision(IncrementalDeltaRequest.java:356)
 at com.sygate.scm.server.liveupdate.delta.IncrementalDeltaRequest.createIncrementalDeltaRequest(IncrementalDeltaRequest.java:146)
 at com.sygate.scm.server.liveupdate.delta.ContentDeltaManager.addContent(ContentDeltaManager.java:454)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveLUContent(ConfigServerHandler.java:2653)
 at com.sygate.scm.server.consolemanager.requesthandler.ConfigServerHandler.saveDownloadedContentForReplicationDeltaMerge(ConfigServerHandler.java:2440)
 at com.sygate.scm.server.liveupdate.ContentReplicationHelper.saveDownloadedContent(ContentReplicationHelper.java:2081)
 at com.sygate.scm.server.liveupdate.ContentReplicationHelper.processDeltaContent(ContentReplicationHelper.java:1307)
 at com.sygate.scm.server.liveupdate.ContentReplicationHelper.reconstituteDeltaChain(ContentReplicationHelper.java:1051)
 at com.sygate.scm.server.replication.ReplicationTask.deltaMerge(ReplicationTask.java:2180)
 at com.sygate.scm.server.replication.ReplicationTask.executeContentReplication(ReplicationTask.java:2049)
 at com.sygate.scm.server.replication.ReplicationTask.initialize(ReplicationTask.java:1986)
 at com.sygate.scm.server.replication.ReplicationTask.replicate(ReplicationTask.java:1249)
 at com.sygate.scm.server.replication.ReplicationTask.execute(ReplicationTask.java:512)
 at com.sygate.scm.server.task.MonitoredTimerTask.run(MonitoredTimerTask.java:45)
 at java.base/java.util.TimerThread.mainLoop(Timer.java:556)
 at java.base/java.util.TimerThread.run(Timer.java:506)

Cause

LiveUpdate data is checked to be replicated between replication partners.

Environment

Release : 14.3

Resolution

To resolve this issue, go into the Replication Partner's settings and uncheck the option to replication LiveUpdate data between the servers. This needs to be done on both servers.