Issue while login, forced to clear cookies and cache to relogin

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Article ID: 210811

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Updated On:

Products

CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

Hi

   Come across an issue when I get to the login screen and enter my username/password it just goes back to the username prompt. Don't get an error message or anything.

   Once I clear my cache this resolved the issue, but need to look at why this is occurring and need to clear my cache.

Cause

In this instance RA ROC is rendered over HTTP and browser used in Chrome/Firefox.

  • The issue is due to Chrome & Firefox restriction i.e. "Set-Cookie was blocked because it was not sent over secure connection and would have overwritten a cookie with secure attribute".
  • This is the reason when end user is clearing cookie of browser it's no more an overwrite but a new write of cookie data.

 

Environment

Release : 6.6, 6.7

Component : CA RELEASE AUTOMATION CORE

Browser: Chrome, Firefox

Resolution

The noticed issue is occurring for the reason as Chrome/Firefox restriction which results in blocking overwriting of cookies which was coming over non-secure connection. The issue should not be observed on instance where RA is running over SSL

Recommended to use SSL for RA and this issue will not be observed.