If there is a suspected hardware issue with a Dell appliance running Security Analytics, you can generate a TSR log bundle using RACADM at the command line. iDRAC can also be used to generate the support bundle.
Here is the main link for the RACADM 4.00.00.00 and up CLI guide:
RACADM is included with Security Analytics 8.1.x. If for some reason if it is not already installed, you can download the installer here: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=0992n
To install RACADM, do the following:
If you have access to iDRAC, the TSR can be downloaded through the iDRAC user interface. For steps on how to do that, see the following links:
Once RACADM is installed, follow these steps to generate a TSR from the CLI: