If you suspect a hardware issue with either the Dell MD3860 or the NetApp storage, a troubleshooting support bundle will be required if opening a case with technical support.
There is one way to generate a support bundle on the Dell MD3860s and two ways for the NetApp storage. When opening a case and submitting the logs as an attachment, please include the address for shipping. Support will also need a contact name and phone number included.
Dell (using MDSM)
NetApp (using SANtricity)
NetApp (using SMcli)
SMcli -n array_name -c 'save storageArray supportData file="/home/supportbundle";'
This information is also generated in a CSR without loggin in to the CLI as root. Login with your browser using an admin account. See Settings -> System -> Download CSR.