We are not able to deploy WASP probe and we are getting an error specified file path not available. Note: Robot/agent seems to be working fine and its getting communication error post deploying WASP probe.
- compressed java folder
Release : 20.1
Component : UIM OPERATOR CONSOLE - WASP & CORE
OS: Windows Server 2012 R2 Standard
Error in conroller.log:
Controller: Probe 'wasp' FAILED to start (command = ../../..//bin/java.exe -server -cp "lib/*;i18n" -Djava.util.logging.config.file=conf/logging.properties -Djava.security.auth.login.config=conf/NimJAAS.config -Djava.library.path=../../../lib -Djs.license.directory=conf com.nimsoft.nimbus.probe.service.wasp.Probe) error = (2) The system cannot find the file specified.
Mar 2 21:23:43:495 [98704] 0 Controller: post-install '.\jre\extract_jre.bat jre-8u232b09-windows-x64.7z' returned 1
Does this file exist in the jre location mentioned? -> jre-8u232b09-windows-x64.7z
Login to the local machine where wasp is deployed.
Navigate to the jre folder inside the Nimsoft installation folder, for example->
(default path: C:\Program Files (x86)\Nimsoft\jre)
Check to see if the java folder is of a compressed format (this folder should be uncompressed)
If so,
-> uncompress the java folder (through utilities like 7-zip) in the location ..\Nimsoft\jre
-> Restart the nimsoft robot service
After following the above steps the wasp port and the PID should be assigned.