Wrong date format in Announcements in ServicePoint

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Article ID: 210749

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Updated On:

Products

CA Service Desk Manager

Issue/Introduction

Issue:
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In German install the announcement date format is incorrect in Service Point.

Environmental Details:
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USRD 17.03.04/Windows

Steps:
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-> Create a Announcement in standard GUI. The Date format is dd-mm-year

-> Login to Service Point, the announcement will be displayed in Incorrect format i.e mm-dd-year and also additional characters like vm.m as shown below:

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Resolution

This is a known defect and is currently under investigation by Engineering team with defect id - DE59996.
Kindly raise a case with support to know the status of Defect.