- The issue is that you ran out of connections on your database. There was no more available connections over 1000, which caused the issue.
- This usually is caused by a connection leak. It could be custom processes that do not close the connections or something else in the product.
- It could be a REST API integrations that may have flooded the app in a short burst
To remedy the problem, restart the services, this should free up the connections.
If this happens again:
- Take a heap dump of the application (instructions here) and provide to Broadcom Support for analyze:
- Take a look at the /niku/apache page of the application. After restart, monitor what type of connections are created:
- Ask the DBA to provide data from the db server side regarding open connections / running queries in case they are unleaked connections but long running blocked/stuck queries