Information not shown in MTC-A after Hub Lpar went down

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Article ID: 210685

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Updated On:

Products

CA OPS/MVS Event Management & Automation

Issue/Introduction

The LPAR where the CCS Message Service Hub task went down, and when it came up information about some LPARS is not available in the MTC-A panels.

Cause

Message Service server lost connection with the hub.

Environment

Release : 14.0

Component : MAINFRAME TEAM CENTER AUTOMATION

Resolution

Recycling the Message Service servers from the systems that lost connection to the Hub solved this problem.