Rally: Duplicate Records in API data

Products

• Rally SaaS

Issue/Introduction

From the user:  We are receiving duplicate records for user stories, where one record is NULL and another is empty for the same field and same US. Some US have more than one owner.

Environment

Release : SAAS

Component : AGILE CENTRAL

Resolution

***This occurred because the script making the API call to Rally  either didn't have the Start index set or it was set to 0 instead of 1.  The paging routine needed to be updated.

In the initial pull of data from our Rally Log files there is an error/warning for the 

      WS-API-PAGE-SIZE: 200
       WS-API-QUERY: (LastUpdateDate >= "today-7")
       WS-API-QUERY-TYPE: HierarchicalRequirement
       WS-API-START-INDEX: 1
       WS-API-TOTAL-RESULTS: 10736
       WS-API-WARNING: Start index cannot be less than 1 -- using 1 instead

On the second page of requests this was seen

      WS-API-PAGE-SIZE: 200
       WS-API-PROJECT:
       WS-API-QUERY: (LastUpdateDate >= "today-7")
       WS-API-QUERY-TYPE: HierarchicalRequirement
       WS-API-SHALLOW_FETCH:
       WS-API-START-INDEX: 200
       WS-API-SUB_ADMIN: false
       WS-API-TOTAL-RESULTS: 10754

They were requesting the 200th record twice.