Rally: Duplicate Records in API data

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Article ID: 210648

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Updated On:

Products

CA Agile Central SaaS (Rally) Rally Saas

Issue/Introduction

From the user:  We are receiving duplicate records for user stories, where one record is NULL and another is empty for the same field and same US. Some US have more than one owner.

Environment

Release : SAAS

Component : AGILE CENTRAL

Resolution

I am seeing the following in the initial pull of data from our logfiles.  

      WS-API-PAGE-SIZE200
       WS-API-QUERY(LastUpdateDate >= "today-7")
       WS-API-QUERY-TYPEHierarchicalRequirement
       WS-API-START-INDEX1
       WS-API-TOTAL-RESULTS10736
       WS-API-WARNINGStart index cannot be less than 1 -- using 1 instead

On the second page of requests I am seeing this:

      WS-API-PAGE-SIZE200
       WS-API-PROJECT:
       WS-API-QUERY(LastUpdateDate >= "today-7")
       WS-API-QUERY-TYPEHierarchicalRequirement
       WS-API-SHALLOW_FETCH:
       WS-API-START-INDEX200
       WS-API-SUB_ADMINfalse
       WS-API-TOTAL-RESULTS10754

I am wondering if there may be a possible paging routine that needs to be updated?  From what I see above it looks like we may be sending that 200th record twice?