APPLICATION PERFORMANCE MANAGEMENT

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Article ID: 210647

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Updated On:

Products

DX Application Performance Management

Issue/Introduction

Customer requested assistance in dealing with the following errors - em failed to start.null and shutting down the ISENGARD server ; orderly shutdown complete;

 

 

Environment

Release : 10.7.0

Component : APPLICATION PERFORMANCE MANAGEMENT

Resolution

Cleared cache on collector

MOM had users.xml set to root:root while the user used to start MOM was apmadmin.  After correcting the permissions, then the MOM was able to start.