APPLICATION PERFORMANCE MANAGEMENT

Products

• DX Application Performance Management

Issue/Introduction

Customer requested assistance in dealing with the following errors - em failed to start.null and shutting down the ISENGARD server ; orderly shutdown complete;

 

 

Environment

Release : 10.7.0

Component : APPLICATION PERFORMANCE MANAGEMENT

Resolution

Cleared cache on collector

MOM had users.xml set to root:root while the user used to start MOM was apmadmin.  After correcting the permissions, then the MOM was able to start.