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APPLICATION PERFORMANCE MANAGEMENT
Article ID: 210647
Updated On:
Products
DX Application Performance Management
Issue/Introduction
Customer requested assistance in dealing with the following errors - em failed to start.null and shutting down the ISENGARD server ; orderly shutdown complete;
Environment
Release : 10.7.0
Component : APPLICATION PERFORMANCE MANAGEMENT
Resolution
Cleared cache on collector
MOM had users.xml set to root:root while the user used to start MOM was apmadmin. After correcting the permissions, then the MOM was able to start.
Feedback
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