DU fails to start | Error 5 assigning database to security storage.

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Article ID: 210645

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Dollar Universe fails to start with the following error message in the universe.log.



| 2021-03-13 10:03:39 |ERROR|X|UTL|pid=17884.140710344759040| owls_data_init            | Error 5 assigning database to security storage.
| 2021-03-13 10:03:45 |ERROR|X|UTL|pid=18096.139925922367232| owls_data_init            | Error 5 assigning database to security storage.

 

The Dollar Universe is installed on NAS storage.

Environment

Release : 6.x

Component : Dollar Universe

Resolution

 

 

The error message(Error 5) is coming from the operating system which could mean some permission issue on the file system(NAS storage) where the Dollar Universe is installed. Please check with the UNIX Administrator since the error message indicates an issue with NAS storage.

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Error 5 assigning database to security storage

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