After upgrading from V12.1 to V12.2 we get AOM START FAILED, REASON, SUBREASON 030-000

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Article ID: 210611

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Updated On:

Products

CA NetMaster Network Management for TCP/IP

Issue/Introduction

Hi

After upgrading from V12.1 to V12.2 we get the following error. We had no problems on V12.1

AOM START                                                                                 
N85704 AOM START COMMAND ACCEPTED.                                                        
N85723 AOM START FAILED, REASON, SUBREASON 030-000.                                       
N85724 DESC: CONS ALLOC FOR SCREENING TABLE FAILED.                                                          
N86Q80 EXTMCS MCSOPER FUNC=ACTIVATE ERROR, RC: 12 RSN: 00000000 NAME: ZNS11001 - AREAS FOLLOW

PLIST    +0000 D4C3E2D6 01011000 1E5DFF2C E9D5E2F1   MCSO .... .).. ZNS1    
PLIST    +0010 F1F0F0F1 D5D4E3C3 D7E2F1F1 00000000   1001 NMTC PS11 ....    
PLIST    +0020 00000000 00000000 00000000 00000000   .... .... .... ....    
PLIST    +0030 00000000 00000000 00000020 00000000   .... .... .... ....    
PLIST    +0040 00000000 00000000 00000000            .... .... ....         
MOPLIST  +0000 00FF8000 10000200 00004000 00000000   .... .... .. . ....    
MOPLIST  +0010 00000000 00000000 00000080 0020E9D5   .... .... .... ..ZN    
MOPLIST  +0020 E2F1F140 40405C40 40404040 40404040   S11    *               
MOPLIST  +0030 40404040 40404000 1E5DFFB0 00000000           . .).. ....    
MOPLIST  +0040 00000000                              ....                   
XMCC     +0000 00000000 00000000 E7D4C3C3 1E5DE834   .... .... XMCC .)Y.    
XMCC     +0010 1E5DEA08 60800000 00000000 00000000   .).. -... .... ....    
XMCC     +0020 00000000 00000000 00800000 00000000   .... .... .... ....    
XMCC     +0030 00000000 00000000 00000000 00000000   .... .... .... ....    
XMCC     +0040 00000000 00000000 00000000 00000000   .... .... .... ....    
IAIN0178 Processing for parameter group ÅRM OPSYSIDS ended, status is FAILED
IAIN0112 Action of parameter group ÅRM OPSYSIDS FAILED                      
IAIN0143 (NMTCP) Initialization failures have occurred                      

 

Cause

Based on the RC=12 error, there should be a corresponding security message in the System log 

e.g.
ACF04056 ACCESS TO RESOURCE MVS.MCSOPER.ZCSTB001 TYPE ROPR
BY NETMCSTB NOT AUTHORIZED                                
 
Or the RACF or TSS equivalent depending on their security system.
 
Can you look around - maybe the JESLOG - for any security / console related errors?

Environment

Release : 12.2

Component : CA NetMaster Network Management for TCP/IP

Resolution

We are  getting this message:

 

ICH408I USER(NMTCP   ) GROUP(STCGRP  ) NAME(TCP/IP MONITORERING )

  MVS.MCSOPER.ZNS11001 CL(OPERCMDS)                              

  INSUFFICIENT ACCESS AUTHORITY                                  

  FROM MVS.MCSOPER.** (G)                                        

  ACCESS INTENT(READ   )  ACCESS ALLOWED(NONE   )                

 

After adding new RACF-profiles the OPSYSIDS initialization runs smoothly.