Some discrepancies in the Broadcom BSI Installation Manuals.
At first, the only available manual for multi-tier environment (One database server, one for application and one for Web Server) is the Install CA Business Service Insights on a Multi-Tier Environment. Besides the update information states "Last Updated January 25, 2021", the information on this document is outdated. The last Windows Server mentioned for App is 2016 and for Web is 2012:
Still, there is another manual where I can find an updated list with Windows Server 2019. It is the Implement CA Business Service Insight 184.108.40.206 on a Two-Tier Environment document:
The problem is that this manual is intended for a Two-Tier environment. As you could see in the case 32434716, there are still discrepancies in the Roles & Features list (according to an available list in the Windows Server 2019), and there is no distinction between roles and features that is intended only to the App server and the ones to Web Server:
I see you guys made some changes to the list after I mentioned in the case 32434716 but there are still all those discrepancies that you can see above. I also realized you removed the "COM+ Network Access" as pre-requisite. Did you remove the because it is not really necessary or because we can't find it anymore in Windows Roles & Features list? I ask that because I could find it in firewall settings:
Review and confirm the Roles & Features list according to a Windows Server 2019 and with clear distinction between Application Server and Web Server just like I can see in the Multi-Tier Manual.
We are currently configuring our Homologation environment and we are dealing with a lot of problems due to those discrepancies.
BSI 220.127.116.11 in a Windows Server 2019 with Oracle 12.2 that is not listed in the existent documents before 18.104.22.168 document
Release : 8.35
Component : CA Business Service Insight