Ghost Solution Suite is not reporting inventory for Office 365 correctly

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Article ID: 210585

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Ghost Solution Suite (GSS) 3.3 RU3 to RU6 is not reporting Office 365 correctly. Currently, they have both Office365 64 (x64) and 32 bit (x86) versions installed and Ghost is reporting both as Office 365 64 bit.

GSS is reporting incorrect inventory for Office365. It is been reported as "O365ProPlusRetail -en-us *64"

 

Cause

Known issue. Initial tests reported the following:

installed 32 bit Office 365 to 32 bit OS > Reported as "O365HomePermRetail - en-us"

installed 64 bit Office 365 to 64 bit OS > Reported as "O365HomePermRetail - en-us *64"

installed 32 bit Office 365 to 64 bit OS > Reported as "O365HomePermRetail - en-us *64" 

 

Environment

GSS 3.3 RU3, RU4, RU5, RU6

Resolution

This issue has been reported to our Development team. A fix has been added to our next release: GSS 3.3 RU7