High Memory Utilization for DX Netops Portal Device Manager process

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Article ID: 210579

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

High Memory Utilization for DX Netops Portal Device Manager process

Cause

The item validation portion of group rule sync is currently memory intensive.

Environment

Release : 20.2

Component : CA Performance Center

Resolution

Add additional resources to the Device Manager process if needed, see the following:

https://knowledge.broadcom.com/external/article?articleId=46563

The Device Manager (DM) wrappper.conf is: 

/opt/CA/PerformanceCenter/DM/conf/wrapper.conf

Also make sure your CAPC system is sized appropriately:

https://ftpdocs.broadcom.com/WebInterface/phpdocs//7/8568/sizer/index.html

Note that in large environments you may need to increase the DM memory further