ITD Advanced Resource Planning Config File Update

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Article ID: 210537

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We would like to request a change to the ITD Advanced Resource Planning (ARP) tool installed in our SaaS system.  This would require an edit to a file for itd. Is this change possible? 

Environment

Release : 15.9.1

Component : Clarity Addins

Resolution

Any file changes are not possible in GCP. Please reach out to ITD for any options that can be provided on the ITD side. 

Additional Information

See the below referenced in techdocs for Customizations

Application Customizations
Customization of the Clarity PPM application layer or alterations/insertions of any files on the application servers is not compatible with Clarity PPM. Clarity PPM leverages a uniform code base and, therefore, cannot support application customization. Customization under this policy includes, but is not limited to, the following:
  • Custom Java code
  • Alterations to the base Clarity PPM code set including XSL and JAVA files
  • Placement of a parameter or any other file into the directory structure of a server.