Project actuals by task Portlet: User's Hours Missing

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

The user's effort (hours) entered in a Clarity project is not returned in the Project actuals by task report.

Only one resource's effort is not being listed in the report.

Cause

This is due to the resource not being financially enabled.

Environment

Release : All Supported

Component : Clarity Financial Management

Resolution

Financially enable the resource. See steps below:

1. Go to Home->Resources
2. Click on the resource with the issue
3. From the Properties tab drop down, select Financial
4. Check the check box for Financially Active and populate the required fields
5. Click Save

Additional Information

See also Project Actuals By Task Portlet data discrepancies compared to Timesheet Grid