We have a password synchronization issue from Test AD to Test IDM. Raised the below cases and worked accordingly but the issue is not yet resolved.
1) 32369822 (Recommended to upgrade PSA agent ) - Our AD team has upgraded PSA agent on one of the test servers and performed Password reset from this AD server. However, IDM did not receive any updated passwords.
2) 32398400 - Provided all the required details queried by your team but no major guidelines to resolve the issue but concluded that they are a lot of communication issues within PSA Logs. We internally tried changing the port number from 20390 to 20389 but this did not resolve the issue.
Attached logs for reference.
Release : 14.3
Component : IdentityMinder(Identity Manager)
Reviewing the logs attached we see:
Psynch agent sends the password to the provisioning server
The provisioning server sends the password to the IM server
IM server receives the password via eta notify, and processes the password through the password policies, but has a problem setting the password with this error: