Interfaces missing from router in snmpcollector

Products

• DX Infrastructure Management

Issue/Introduction

Device monitored by snmpcollector probe is not displaying all interfaces.  Interfaces missing are all configured as ifType=1.

Cause

Interfaces of ifType=1 are not displayed by default.

Environment

Release : 20.3

Component : UIM - SNMPCOLLECTOR

Resolution

You can disable the vendor certification file "snmp_port.xml".

How to disable the vendor certification file by using the RAW Configuration of SnmpCollector Probe

1. Go to Admin Console
2. Select the Domain → Hub → Robot → Probes Tab
3. In the list of Probes → Click on the Properties button of SnmpCollector Probe
   
4. Click on “Raw Configure”
5. Select vendor certifications section → add a new key
   
6.  With
   1. Key: snmp-port.xml
   2. Value: disabled
7. Click on CREATE
8. Click on UPDATE then close the configure pop up window
9. Restart the SnmpCollector Probe
10. Re-discover the device
11. We can see the Interfaces with ifType 1 can be discovered and the Vendor Certification has been changed into “IfXTableMibwithIfType1”

Additional Information

A similar solution is described in another document.  It leaves the xml file enabled but edits the contents of the snmp-port.xml file.
https://knowledge.broadcom.com/external/article?articleId=106866