According to the following URL, Service Point is able to show announcements. How do we get the announcements widget and install it?
Release : 17.3
Component : CA Service Management - Service Desk Manager
Announcements functionality is provided out of box in Service Point and should not require any changes to configure from a default configuration.
The announcements that are displayed in Service Point come from CA Service Desk. The following example describes the overall process:
The given SDM announcement should not be set to Internal as Service Point masks these entries. If the announcements are not appearing, one may also need to rebuild the Search Server index.
For instructions to rebuild the index, please see: