To display the correct Start and End times of Tasks in Analytics Dashboard, you have to set a Timezone (TZ) in the AWI Settings of the user or in the client.
This is done according to the explanation in this page:
However, even with the correct TZ object set, the Dashboard shows UTC times for Start and End times.
You will find a line like this:
2021-03-12 14:50:23,287 pool-2-thread-210 [WARN ] <SYSTEM>@<server>:<client>/<USER>/<DEPARTMENT 727 0000000006166215 +214 [cs.ui.entrypoint.AnalyticsPluginInstance] - Non-standard time zone '???' configured, defaulting to UTC.
2021-03-12 14:50:23,287 pool-2-thread-210 [WARN ] [email protected]:22/OBP/OBP 727 0000000006166215 +214 [cs.ui.entrypoint.AnalyticsPluginInstance] - Non-standard time zone 'TZ.FRANCE' configured, defaulting to UTC.
In the case of the TZ object the Title field of the object has an additional function:
When adding the name of your time zone (according to the format explained below) it will be used for as the time zone in the Analytics Dashboard instead of the name of the TZ object.
However, if the Title has any other format, it will be rejected and the Dashboard will default to UTC.
Release : 12.3
Component : ANALYTICS ON PREMISE
Make sure that the General > Title of the Timezone (TZ) object is empty or contains a timezone from this list:
(Or see attached file)
Any other values for the Title field will result in UTC time.
So, for instance, to get the right time zone in the Analytics Dashboard for time zone Singapore, the options are: