Seeing bad interpreter error from DX NetOps Performance Management install binary files

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Article ID: 210399

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

After downloading and extracting the DX NetOps Performance Management install files, when running them an error is seen.

Seeing bad interpreter error from installDR.bin file when running ./installDR.bin.

Seeing bad interpreter error from installDA.bin file when running ./installDA.bin.

Example error is:

[<userName>@<HostName ~]$ ./installDR.bin
-bash: ./installDR.bin: /bin/sh^M: bad interpreter: No such file or directory

Cause

The downloaded *.tar.gz file was extracted on Windows. Then the install binary *.bin files were transferred to the target Linux host server.

Environment

All supported DX NetOps Performance Management releases

Resolution

Transfer the install files, the *.tar.gz files, to a Linux host.

Extract the installer binary *.bin files on a Linux host and then transfer them to the appropriate Linux host for installation.