The customer is having a problem after applying a hotfix HF-DE436262-20191101-0001.tgz.gpg. The IP portal page is showing blank while launching using firefox as below. It is working fine with Internet Explorer and Chrome.
This is the admin portal:
The below hotfix is needed to fix the error exception not showing in the forgot password.
The Engineering team has provided the latest hotfix HF-IP-DE493341-20210216-0001.tgz. This is should be applied on top of it.
Applied hotfix and now able to launch IP Portal Admin page using Firefox successfully