Importing Active Directory settings on Endpoint Detection and Response fails

Products

• Endpoint Detection and Response

Issue/Introduction

When importing Active Directory settings in to Symantec Endpoint Detection and Response (SEDR) from exported settings, the import fails.

Environment

SEDR 4.6.0 or newer

Cause

The DNS settings on EDR do not match those on Active Directory.

Resolution

Edit the DNS settings to match those on Active Directory, then re-import the Active directory settings.