Where is the Mass Closure Tool in ServiceDesk 8.5?
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Where is the Mass Closure Tool in ServiceDesk 8.5?

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Article ID: 210342

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Updated On:

Products

ServiceDesk

Issue/Introduction

Where is the Mass Closure Tool in ServiceDesk 8.5?

Environment

ServiceDesk 8.5

Resolution

You can find the Mass Closure Tool to close orphaned tickets and tasks in the Process Manager under Admin>Service Catalog Settings.

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