Portal Service won't start

book

Article ID: 210335

calendar_today

Updated On:

Products

Service Virtualization

Issue/Introduction

When trying to start Devtest Portal Service in one of the Linux server, unable to start it. Startring Portal as server didn't face any issue.

Cause

A daemon process of DevTest Portal Service is running in the /tmp folder which caused the issue.

Environment

Release : 10.6

Component : Linux environment

Resolution

There is a daemon process of DevTest Portal Service started by root user is running in linux server /tmp folder caused the issue. Stopping all the DevTest components, and deleting the daemon processes related DevTest in /tmp folder and restarting all components including Portal as a service worked fine.