Description:
When installing CA SCM Workbench and/or Administrator on a client machine, sometimes you get an error: ERROR: Unexpected error during InstallCrypt. The client installation will roll back because of this error.
Solution:
IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to create back up of the registry and ensure that you understand how to restore the registry if a problem may occur.
For more information about how to back up, restore, and edit the registry, please review the relevant Microsoft Knowledge Base articles on support.microsoft.com.
Here are the things you can try to avoid this error:
* HKEY_CURRENT_USER\Software\Computer Associates International, Inc* HKEY_CURRENT_USER\Software\ComputerAssociates\ADvantage* HKEY_CURRENT_USER\Software\ComputerAssociates\AllFusion Harvest Change Manager* HKEY_CURRENT_USER\Software\ComputerAssociates\PEC Monitor * HKEY_CURRENT_USER\Software\ComputerAssociates\Software Change Manager* HKEY_CURRENT_USER\Software\ComputerAssociates\Software Change Manager for Distributed* HKEY_LOCAL_MACHINE\SOFTWARE\Computer Associates* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ADvantage* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AllFusion Harvest CM Client* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AllFusion Harvest CM Documentation* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Software Change Manager* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Software Change Manager for Distributed* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CAIPTODBC* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CCC Harvest* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CCC/Harvest 5.0* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Cryptography* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Enterprise Communicator* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\Harweb* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\PEC* HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\RTHOME* HKEY_LOCAL_MACHINE\SOFTWARE\SourceCodeControlProvider
* HARVESTHOME* ODBC_HOME* RTARCH* RTHOME* ETPKIHOME