After Spectrum Server upgrade to 10.4.3 Database Backup Synchronization is failing.

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Article ID: 210301

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Updated On:

Products

CA Spectrum

Issue/Introduction

After Spectrum Server upgrade to 10.4.3 Database Backup Synchronization is failing.

 

Environment

Release : 10.4.3

Component : Spectrum Core / SpectroSERVER

Resolution

This has been addressed in Spectrum_10.04.03.D121 - Please contact support to obtain this patch.

This will also be included in the upcoming release 10.4.3.1 (20.2.10)

NOTE: This patch only needs to be applied on the SECONDARY SpectroSERVER machine. 

Follow below steps for the patch installation,

       1. Stop applications
           - SpectroSERVER 
           - processd ( As a "root" user).
       2. Apply this debug patch on secondary SS machine.
       3. Verify\Change owner for "processd" binary using root user
           cd $(SPECROOT)/lib/SDPM/;chown <SPECOWNER>:<SPECGROUP> processd
       4. Add "export PROCESSD_LCOPY=TRUE" env variable to $SPECROOT/lib/SDPM/processd_init.sh file on secondary SS.
           Example:(After adding env variable "processd_init.sh" file looks as below)

           #!/bin/sh
           # chkconfig: 35 97 99
           # description: SPECTRUM Process Daemon
           ### BEGIN INIT INFO
           # Provides:          processd
           # Required-Start:    $local_fs $network
           # Required-Stop:     $local_fs $network
           # Default-Start:     3 5
           # Default-Stop:      0 1 2 6
           # Short-Description: SPECTRUM Process Daemon
           # Description:  The SPECTRUM Process daemon is
           #      responsible for starting/stopping and
           #      monitoring SPECTRUM components.
           ### END INIT INFO
           export PROCESSD_LCOPY=TRUE
      
        5.Now, It`s time to start spectrum applications,

             - start processd as root using below commands 
                 'systemctl daemon-reload' 
                 'systemctl start processd'
             - Now start the "spectroSERVER" process
             - From OneClick console, start OneLineBackup and check whether it is running

 

Additional Information

With 10.4.x releases Broadcom suggests using 'systemctl' to start and stop processd service and to not use the scripts located in $SPECROOT/lib/SDPM

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