We are having an issue in webview where summary alerts do not show what simple alerts it is has, and alert status. The workstation is not showing this issue.
Release : 10.7.0
Component : APMISP
Install Hotfix 10.7.0-HF78 on both EM and Webview.
Please take the following steps.
1- Stop WebView and Enterprise Manager processes.
2- Delete the entire content [all files and directories] of <EM-Home>/work and <WebView-Home>/work folders
3- Delete the entire content [all files and directories] of /configuration folder except settings and config.ini (DO NOT delete config.ini and settings)
4- Delete the entire content [all files and directories] of <EM-Home>/logs and <WebView-Home>/logs
5- start Enterprise Manager and WebView processes
Do not install this hotfix if your environment has CEM. Contact Broadcom Support instead.