SEP clients unenroll in bulk from EDR after SEDR 4.5 replaces self-signed cert during upgrade

book

Article ID: 210232

calendar_today

Updated On:

Products

Endpoint Detection and Response Endpoint Protection with Endpoint Detection and Response Advanced Threat Protection Platform

Issue/Introduction

SEP clients unenroll in bulk from EDR after SEDR 4.5 replaces self-signed cert during upgrade

Environment

+ EDR recently upgraded to EDR 4.5.0

+ EDR had a self-signed certificate for UI.

Resolution

BROADCOM commits to resolve this in a future build.

Workaround: re-insert the self-signed certificate you used before.