Jaspersoft emails with SSO links do not work to open the report directly (SAAS)
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Article ID: 210225
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Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Using reports with SSO you cannot open the report directly in a SaaS environment. See the steps below.
- Copy/paste the link from the report into the browser tab.
- Authenticate.
Results: It sends you to the overview/homepage.
- Paste the link a second time so it can be compared with an 'active session' in addition to this first login. This works.
Environment
Environment : SAAS
Component : CLARITY JASPERSOFT
Resolution
Contact Broadcom support for assistance
Feedback
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