Errors pushing updated UPE policy to WSS

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Article ID: 210215

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

WSS managed with UPE/Management Center

Push an updated WSS policy fails with errors reported below.

"Failed to install policy "Policy_Name" version "Policy_Version" to device "Device_Name:

The device returned the following message:

0 warnings and 20 errors

Unknown tag: 'U' tenant:2594: 121.39.175.3U U U
Unknown tag: 'U' tenant:2603: 109.71.132.80U U U
Unknown tag: 'U' tenant:2609: 119.26.4.230U U U U
Unknown tag: 'U' tenant:2610: 139.11.132.27U U U
Unknown tag: 'U' tenant:2615: 151.120.108.66U U U
Unknown tag: 'U' tenant:2616: 121.110.108.67U U U
Unknown tag: 'U' tenant:2660: 18.32.13.162U U
Unknown tag: 'U' tenant:2665: 129.122.97.3U U U U
Unknown tag: 'U' tenant:2681: 178.12.17.6U U U U U
Unknown tag: 'U' tenant:2693: 20.30.20.66U U
Unknown tag: 'U' tenant:2715: 228.51.54.3U U
:
Unknown tag: 'U' tenant:2776: 132.132.35.66U U U U U"

Cause

Corrupted policy.

Environment

Management Center used to administer WSS

Happens Independently of WSS Access Methods

Resolution

Removed the characters following the IP addresses above from the WSS policy and re-applied.

Not sure how characters added originally.