Spectrum/SCOM integration is sending blank "empty" events after a restart of the SCOM connector or a failover from the Primary SpectroSERVER to the Secondary SpectroSERVER

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Article ID: 210194

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum is integrated with SCOM.

When the SCOM connector is restarted or there is a failover from the Primary SpectroSERVER to the Secondary SpectroSERVER, SCOM is sending a new "empty" alarm to Spectrum for all existing alarms.

If an Event Rule or Procedure is attached to the out of the box SCOM event, this also produces an "empty" custom event generated from the rule or procedure.

The following is an example:

Device scomserver of type Host_Device - System Center Operations Manager has reported a warning. -

Description:      This event re-asserts the alarm.

Created:          
Owner:            
Severity:         
Priority:         
Repeat Count:     
Resolution State: 

Alert URL - http://scomserver:80/OperationsManager/default.aspx?DisplayMode=Pivot&AlertID=60787bcc-04d8-4287-8663-742849c660cf

Category      
ConnectorID 
Context        
Desctription  This event re-asserts the alarm.
Alert Id 
IsMonitorAlert 
LastModifiedByNonConnector 
LastModifiedBy 
LastModified  
MaintenanceModeLastModified  
ManagementGroup 
ManagementGroupId 
MonitoringClassId 
Source 
MonitoringObjectFullName 
Severity 
MonitoringObjectID 
MonitoringObjectIDInMaintenanceMode 
MonitoringObjectDisplayName 
RuleId 
Name 
NetbiosComputerName 
NetbiosDomainName 
Path 
Priority 
RuleId 
ResolutionStateDigit 
ResolutionStateName  
Severity  
TimeRaised 
TimeAdded 
TimeResolutionStateLastModified 
StateLastModified  
Path 

Cause

Out of the box, during a SCOM restart or an SS failover occurrence, SCOM sends an "empty" out of the box event to Spectrum. This is associated with the current SCOM alarm/event so the alarm does not go stale.

Environment

Release : Any

Component : Spectrum Integration/SCOM

Resolution

This is functioning as designed.