Probe Package Download Failure

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Article ID: 210182

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Updated On:

Products

DX Infrastructure Management CA Unified Infrastructure Management for z Systems CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Client cannot download packages from the web archive in UIM 20.3.0 and is receiving the Internet Archive Download error shown below:

Forbidden.

Release ID: 3480

Cause

- This issue occurs because of a security setting in the browser.

Environment

Release : 20.3.0

Component : UIMIMG : UIM -  INFRASTRUCTURE MANAGER

Resolution

  1. Open Internet Explorer
  2. Open the Internet Options dialog
  3. Click Security, Trusted Sites, Sites
  4. Enter http://*.nimsoft.com and click Add
  5. Click to Close the dialog
  6. Click OK