Document size limit of 20 MB

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Article ID: 210157

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

There is a business need to increase document size limit to 700 MB in clarity. Is this possible ?
 

Cause

Document size limit is defined based on DMS_DOCUMENT_MAX_SIZE

Environment

Clarity Release 15.9.1

Resolution

The governor limit DMS_DOCUMENT_MAX_SIZE out of the box is set to 20 MB, and a critical limit (maximum value) is 50 MB. The system does not allow to increase governor limits beyond the permissible limit, and it is neither recommended nor supported to increase the current limit past the critical limit by a direct database update.

Clarity admin can increase the document size via the following command on the clarity server:

admin governors -set DMS_DOCUMENT_MAX_SIZE 50

 

 

Additional Information

To find out more on the governor limits in clarity please refer to the product documentation reference 

 

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