dxserver failed to start ERROR : Syntax Error: Line 1 in /opt/CA/SharedComponents/CADirectory/dxserver/config/knowledge/itechpoz.dxc near 'dsp-idle-time'

Products

• Autosys Workload Automation

Issue/Introduction

After upgrading the EEM, the dxserver failed to start. Noticed the following errors in itechpoz_trace.log:

? [64] 20210308.085243.259 ERROR : Syntax Error: Line 1 in /opt/CA/SharedComponents/CADirectory/dxserver/config/knowledge/itechpoz.dxc near 'dsp-idle-time'
Expected keyword: 'anonymous', 'clear-password' or 'ssl-auth'
* [64] 20210308.085243.267 DSA_E1280 Error in initialization files
* [64] 20210308.085243.267 DSA_I1240 DSA shutting down

Environment

EEM r12

Cause

The itechpoz.dxc file has below line which ends with an extra character ",":
auth-levels  = anonymous, clear-password,

Resolution

1. Remove the extra character "," at the end of the below line in itechpoz.dxc file:
   auth-levels  = anonymous, clear-password,
2. Save the file and start the dxserver:
   dxserver start all