Clarity Portlets loading with data without clicking filter button

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Article ID: 210116

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

In a given user session when we load a portlet having setting – “Do not show results until I filter” for the 1st time, it doesn’t show results until “Filter” button is clicked and it is the expected behavior. But after this if we open the portlet on any other study, it shows the portlet with preloaded data. We are experiencing this issue on multiple portlets.

 

Environment

Release : 15.7

Component : PPM SAAS APPLICATION ADMIN, STUDIO, XOG & PROCESSES

Resolution

a) Log into Clarity

b) Launch the Portlet via Projects

c) Select the filters and data populate

d) Navigate within clarity

e) Navigate back to different project and launch the same portlet and the data will be there

To resolve the above you have to log off from Clarity and then log back in and Launch the same project / Portlet and the data will not populate.

Its working as design.