Description:
After installing CAPC version 2.1.2 LDAP/SSO users cannot log in.
You receive a message like:
The user bind completed successfully.
Cannot proceed with authentication because: We could not find the account user.
You may encounter other messages of a similar nature
Solution:
Many other users have found it useful, and many have found a solution by using the ADExplorer utility for CAPC.
Please request the following document from CA Support > LDAP_SSO_ADExplorer_CAPC.docx